Refund Policy

Due to the nature of fragrance and personal care products, all sales are final.

We do not accept returns or exchanges once an order has been delivered.

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with clear photos and order details.

Approved issues may qualify for a replacement or store credit at our discretion.

ZURI by Cassie Porch reserves the right to refuse refund requests that do not meet our policy conditions.